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Intermediate Free certificate English

Performance Management Course

Set goals and KPIs, run reviews that don’t feel like a formality, and handle a performance improvement plan properly.

  • 3 hrs
  • 5 modules
  • 12 lessons
  • 3 quizzes + final test

About this course

Most employees dread appraisal season, and most managers do too. Usually the problem is not the form. Goals were vague, feedback came once a year, and the rating arrived as a surprise.

This course shows you how to fix that. You will learn how to set goals people understand, run review conversations that feel fair, link performance to pay sensibly, and handle low performance with a proper improvement plan.

Ideal for HR managers and HRBPs Team leads and managers HR generalists Founders building an appraisal process

What you’ll learn

  • Design a review cycle that suits your company’s size
  • Write clear KPIs and OKRs for different roles
  • Run self, manager and 360-degree reviews
  • Calibrate ratings so they are consistent across teams
  • Give feedback that people can act on
  • Run a fair performance improvement plan and document it
  • 3 hrs of short lessons
  • 3 quizzes and a final test
  • Phone and laptop, pick up anytime
  • Shareable certificate for LinkedIn

Course content

5 modules · 12 lessons · 3 hrs total

01 The basics 2 lessons · 29 min
  1. What a performance management system is for 14 min
  2. Annual reviews vs continuous feedback 15 min
02 Setting goals 2 lessons · 30 min
  1. Writing KPIs and OKRs that make sense 16 min
  2. Aligning team goals with company goals 14 min
03 Running reviews 3 lessons · 47 min
  1. Self, manager and 360-degree reviews 16 min
  2. Rating scales and calibration 15 min
  3. Running a review conversation 16 min
04 Feedback and growth 2 lessons · 30 min
  1. Giving feedback people can act on 15 min
  2. Linking performance to pay and promotions 15 min
05 Handling low performance 3 lessons · 44 min
  1. Spotting problems early 13 min
  2. Running a fair performance improvement plan (PIP) 16 min
  3. Documentation, and when to part ways 15 min
Final test and certificate Pass the final test to unlock your certificate

Earn a certificate you can share

Finish the lessons, pass the final test, and your certificate is ready to download straight away. It carries your name, the course title and a unique certificate ID.

  • Add it to the Licences & Certifications section on LinkedIn
  • Attach it to your resume or job applications
  • Download it again any time from your account

Frequently Asked Questions

The questions people ask us most before they start their first free HR course.

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Still have questions?

Write to us and someone from the academy team will reply.

Yes. Every course, every lesson and the certificate at the end are free. You only need to register with your name and email so we can save your progress and put your name on the certificate.

You do. Finish the lessons, pass the final quiz, and you can download a certificate in your name straight away. Most learners add it to their resume and the Licences & Certifications section of LinkedIn.

Between two and four hours in total, split into short lessons of 10 to 20 minutes. You can stop at any point and pick up where you left off, on your phone or laptop.

No. The courses teach HR, not a product. Where a lesson shows a tool, it is there as an example, and everything we teach works with whatever software, or spreadsheet, your company uses.

Still have a question?

Use the round buttons at the bottom right of this page to message us on WhatsApp, or write to support@niyuk.ai. A real person reads every message.

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